#FollowFriday: Using Twitter in Learning

Interesting story in THE, with Rosie Miles, who I heard from at Winchester in the past: Dr Miles used Twitter, she said, as a kind of “ludic learning” tool, allowing students to connect with Victorian literature in a very 21st-century way. Students adopted Twitter personas based on fictional characters: Dr Jekyll Continue Reading →

Should McCann Twitter abuser have been doorstepped on TV? for @ConversationUK

A recent piece, published for The Conversation UK, under Creative Commons licence (republished on Durham University): Should McCann Twitter abuser have been doorstepped on TV? By Bex Lewis, Durham University Brenda Leyland, a 63-year old woman from Leicestershire who had been accused of publishing a stream of internet abuse about Continue Reading →

[WORKSHOP] Engaging with the Twittersphere

Do you understand what Twitter is all about, and what it’s capable of? No? This half day practical workshop will give you insight into how Twitter can help you build relationships, both locally and further afield. Come and learn the tools and etiquette that you need to tweet effectively. Who Continue Reading →

Complain on Twitter? Get a Quicker Response?

A really interesting segment on The One Show yesterday, which confirmed what I have already found over the past couple of years, that companies will respond more quickly to social media complaints, often (but not always) leading to a quicker resolution. You still need to think about how you complain: Continue Reading →