A judge has quashed a decision by the Office of the Independent Adjudicator for the first time in a development that could pave the way for legal challenges against the student complaints watchdog.
The OIA has been ordered to revisit a case in which it awarded compensation to a student who argued that the London Business School had failed to deal properly with his claim that prejudice had caused him to lose PhD grants. It is the first time an OIA decision has been overturned since the body was established in 2004.
Delivering his opinion at the Administrative Court at Manchester on 16 February, Judge Andrew Gilbart QC criticised the business school for failing to apply its own appeals procedures properly. He also ruled that the OIA had neither dealt with the issue nor given proper reasons for its decisions.
Dr Bex Lewis is passionate about helping people engage with the digital world in a positive way, where she has more than 20 years’ experience. She is Senior Lecturer in Digital Marketing at Manchester Metropolitan University and Visiting Research Fellow at St John’s College, Durham University, with a particular interest in digital culture, persuasion and attitudinal change, especially how this affects the third sector, including faith organisations, and, after her breast cancer diagnosis in 2017, has started to research social media and cancer. Trained as a mass communications historian, she has written the original history of the poster Keep Calm and Carry On: The Truth Behind the Poster (Imperial War Museum, 2017), drawing upon her PhD research. She is Director of social media consultancy Digital Fingerprint, and author of Raising Children in a Digital Age: Enjoying the Best, Avoiding the Worst (Lion Hudson, 2014) as well as a number of book chapters, and regularly judges digital awards. She has a strong media presence, with her expertise featured in a wide range of publications and programmes, including national, international and specialist TV, radio and press, and can be found all over social media, typically as @drbexl.