[MEDIA] Talking about Social Media Etiquette, etc with @BBC5Live

Yesterday evening I spoke to Adrian Goldberg about a variety of social media stories on BBC 5 Live (and was listening just before I went on, when they had a story about teenagers/social media which I'd like to relisten to - sounded like whoever it was was making a whole load of sense): Story 1: Wedding Etiquette Story in Tatler My first thought before I read the story was respect what the bride/groom want in…

Negativity Online?

Interesting piece on negative comments in a comments thread (building upon discussions of trolling, etc.) - built upon the 'broken windows' theory - that one broken window/poor comment has the potential to bring the whole 'area' down... Comment threads on web publications, especially when related to contentious stories, can become similarly heated, but the impact of disputes between two parties can be much more wide-ranging. The tone of reader engagement can lift or sully a…

Chatting at the Checkout? Rude?

In yesterday's newspaper, a checkout operative at Sainsbury's refused to serve a customer unless she finished her mobile phone call first. The customer said: I was dumbfounded at the time so just hung up. I don’t know what she was playing at. I couldn’t believe how rude she was. But the majority of those online who joined in the debate were behind the checkout girl: I think using a mobile phone when you are engaged…