Categories
Digital

6 Easy Steps to Using Hootsuite

Over at the work that I’m doing for ODHEG, I was asked for a simple guide to Hootsuite, so here we are. Hootsuite is designed to enable you to tweet, Facebook, LinkedIn, etc without having to log in and out of each account (the free account allows you to connect to up to 5 accounts, whilst there’s a charge of $5.99 per month if you choose to add more accounts). The main benefit most of you, however, are likely to enjoy, is the fact that you can pre-schedule tweets (e.g. sit down on a Monday for half-an-hour and set up several days tweets), although you will still need to check in to respond to any further engagement. Don’t forget that we earlier looked at setting up a Twitter account – please do let us know how you are using it!

Sign up for an account

Go to Hootsuite.com:

hootsuite

Sign up through your Facebook account, or the simple instructions where it says ‘Sign Up Now’, and follow the screen prompts. Note that when you return to login, the button is just above, in the top right – so do remember your password!

Add Social Networks

The software is likely to encourage you to add a social network as you sign up, but if not/once you have set up your first account, you can add further by looking to top-left and ‘Add Social Network’

add-soc-net
This will give you access to the following social networks, so click on the one you want to use:

addsocnet
If using Twitter, log in to authorise the account, so that it can post whilst you are off doing other things: 

authorise

The Dashboard

hootsuite2

You can add up to 10 ‘streams’ per account. For Twitter, dy default the first will be the usual Twitter feed you would see on Twitter, the second your ‘mentions’ (where others have used your user name in a tweet), your ‘Direct Message’ inbox and outbox, sent items. You can then add streams tied to hashtags, which is incredibly useful for conferences.

Set Tweets

This is an incredibly simple process (so long as you remember that shorter is sweeter!).

write-a-messageSimply start typing in the box, tick for the appropriate social network(s) (don’t default to all social networks, think about the different audiences you have for each). Most of the time this may be all you want but:

  1. Link: Simply copy and paste a long link from elsewhere on the ‘net, press ‘Shrink’, and a shortened link will be included.
  2. Clip: Add a Photo/File (from your hard-drive, although if you’re using this as an app on the phone, straight from the phone).
  3. Schedule posts: I quite often use the ‘Autoschedule’ function, and it spaces them out as it deems appropriate. Otherwise choose a date/time, and press schedule.
  4. Location: Click if you want your location added to a tweet (especiallygood if you’re somewhere exotic!)
  5. Privacy: Works on networks such as Facebook which have different privacy settings, e.g. show just friends/work colleagues.

Checking What You’ve Scheduled

Look to the left-hand menu for ‘Publisher’:

publisher
Click and see what you’ve got set (the icons indicate the different accounts):

scheduled

Is there more?

There’s always more in these apps, but the above information should keep you going for most of what you want. Don’t be afraid to poke around and experiment, knowing that you can always return to ‘Stream’ to read/post, and check out the Hootsuite ‘Help‘ if required.

Categories
Digital

HootSuite

HootSuite

Before I disappeared to France for 3 weeks, where I had no expectation of regular access to the internet (without rather expensive data fees), I sent out a tweet (from @drbexl) asking for recommendations of software to use. I’d heard of Tweetlater, now SocialOomph, and that did to do what I needed, but most recommendations came through for Hootsuite, so after trialling that (and another piece of software for which I have forgotten the name right now – it’ll come back to me!), I found that Hootsuite did what I wanted in the most intuitive way. I run multiple Twitter accounts, 3 of my own, and 2 on behalf of other groups, and it’s so much easier to use one piece of software to bounce between the accounts, rather than having to log in and out of the traditional Twitter interface.

Multi-Posting:

multiple-profilesIf you have a message which would be suitable to post across more than one accounts, having written your post (remember, 140 characters or less), then all you need to do is tick the accounts, and the message will appear in both feeds. The images should automatically de-tick after posting, otherwise I would say remember to untick, as you really don’t want to forget and be sending inappropriate tweets for the stream you have planned.

URL Shortening/Attachments:

Hootsuite, compose area Compose the tweet as per usual in the 140 character box. When you reach the point at which you wish to insert your URL (web address), then click “shrink it”, and a shortened URL of approximately 17 characters will appear. Continue typing and press SEND. (There are also a number of statistical features available – to return to those later).

To add images or documents to your tweet (new this week), use the buttons on the left hand side of the URL box, far left for images, near side for documents. It will take you to “My Documents”, from where you can select appropriate attachments, which will appear as follows:

Owly Picture

Document Download

Pending Tweets:

Now, this is the tool I REALLY wanted, and has been great, and I was able to set up tweets weeks in advance, and have started using this even whilst I’m here, to spread out my tweets a little more, and keep me online at times when the other half of the world is awake (although I’m quite often awake in good times for USA/Oz/NZ!), although I believe that Twitter is at its best when you are using it in the here and now (and in another blog post, will talk about Twitterfon, which I use on my iPhone), and truly interacting with others, rather than feeding out information!

Pending Tweets

Simply write your tweet, select the profile you wish to use, and press ‘Send Later’, and select any time, so long as it’s at least 5 minutes in the future. I’ve only ever had one of these fail, when Hootsuite undertook a planned downtime, and I’d set the tweet so far in advance Ihadn’t connected the dates – but Hootsuite tells you which haven’t been successful, so if appropriate, you can re-send.

There are a number of other features which I will return to in future blogs, but for now follow the Hootsuite blog, or watch: