Categories
Academic Cancer

[ACADEMIC/CANCER] New Facebook Group on Cancer/Social Media

I have just set up a new Facebook group called ‘Social Media and Cancer ‘Research Project’‘. The current description is:

This group is a private group (can be found by searching, but entries can’t be seen) created in association with a research project in development to investigate social media and cancer. The project wants to understand how and why people are using social media with/affected by cancer, and wants to ‘make the lived experience better’.

In line with a desire to gain meaningful ‘patient and public involvement’ (PPI), this Facebook group is designed to gain insights from those who have been affected by cancer, both in terms of the initial questions we should be asking, the research design, and throughout the project itself. We are interested in all types and stages of cancer, whether you have cancer yourself, or have been affected by friends/family having cancer.

The project will be led by Dr Bex Lewis (Manchester Metropolitan University), who is living with metastatic breast cancer (currently NEAD). We submitted a bid to Macmillan Cancer Research, which was highly commended, but ultimately not funded. Our current plan is to submit a smaller bid to NIHR ‘Research for Patient Benefit’ Competition 41, (likely February 2020), undertaking qualitative interviews into ‘how people are using social media alongside cancer’, leading to a second bid in in order to survey a much larger group, and (online/paper) materials that can help people use social media better, including for psycho-social support and information sharing.

The project has a team that includes academics who have undergone cancer, a research specialist in patient communication (former oncology nurse), qualitative and quantitative staff, and with a particular desire for public engagement/making research relevant. The Christie Hospital will be our NHS partner (so project largely UK focused).

Join the Group

The project team is currently reworking the funding bid that we got to the second stage bidding process for with Macmillan (apparently only 12% of bids got this far). The final bid received a score of 4, with a score of 5 required for the project to be fundable. Feedback from the panel commended the range and expertise of the project team, and the need for the research and the potential impact of the project, and gave some other guidance for improvements. We are currently redeveloping the bid for NIHR ‘Research for Patient Benefit‘, and keen to encourage meaningful PPI (public and patient involvement). We have established that we do not need to undergo the university ethical processes at this stage:

Therefore ethical approval is not needed for the active involvement element of the research (even when people are recruited via the NHS), where people are involved in planning or advising on research, for example helping to develop a protocol, questionnaire or information sheet, being a member of an advisory group or co-applicant. (NIHR Involve)

And therefore keen to get those ‘affected by cancer’ involved in shaping the project to ensure that it provides meaningful patient benefit, drawing upon a range of cancers, age groups, stages of cancer, different ways of using social media, different reasons for using it, different benefits, etc…

Join the Group

My first post for the group is:

My initial drivers for this research project idea were:

  1. The digital is part of our everyday lived experience, and widely used by cancer patients, but misunderstood and feared by many. We need to understand how/why it is actually being used by patients – for good and for bad. What platforms are they using? What hashtags? What groups are they in? What groups exist? What hashtags enable you to connect with others in a similar situation to you? What advice would you give others engaging online? Why/what kind of things have they engaged with on social media? What has pushed them away from using social media (either stopping, or never having started)?
    Often we say that ‘Social media is good because you can know everything, but …. social media is bad… because you can know everything’.
  2. I have found social media essential for my wellbeing through 2+ years of treatment, including being able to share information ‘once’ via blogs/social media (rather than having that cancer conversation over and over again), and being able to access lots of useful information which there’s no time for in medical consultations, or ‘just in time’ information when I’m wide awake at 3am with some horrible side effect. There is also a lot of fun to be had with a group who gets where you are coming for, and tells you about the extra things you can access – from benefits to ‘Look Good Feel Better’.
  3. I have been to face-to-face events, which are still beneficial (and often makes ongoing social media conversations with those met more vibrant), but often find others in the group asking questions that I have dealt with months before on social media groups, and I wish more people knew about what was available.
  4. There are often people joining social media groups months (or later) after diagnosis/treatment and wishing that they’d known about the existence of such groups beforehand.
  5. I have taken home PILES of paper information from events, many of which have remained unread. The PDF or e-forms of this material are often available online, and are then read as and when relevant. At times the paper material has a place, and we don’t want to leave behind those who still find this valuable.
  6. Breast cancer is very well catered for in terms of social media groups and online conversations (often via hashtags), and there has been a decent amount of academic research into breast cancer online (largely on online forums, which are managed by organisations, rather than grassroots, which are created by patients). I have questions about how well other cancers are catered for, and if different groups/types have different types of conversations? How are people finding it? How do the members shape it? Where are the gaps in provision? *Bearing in mind that having one type of cancer doesn’t preclude you from having another type of cancer.
  7. There is lots of dodgy information on the internet, and vulnerable users being targeted (including within groups). How do patients/friends manage that – and within e.g. Facebook groups, how is that managed by moderators/admins (and how does that shape the experience for members, bearing in mind that most admins are likely people who have got involved because of their own cancer experiences)?
  8. How do we tell people’s stories/experiences better (therefore affecting policy/clinical practice)? *I’m a (communications) historian by training, so people and the social shaping of technology are particular interests of mine.
  9. How do we help people get past the ‘digital divide’, and increase digital literacy, for patients, friends/family, Healthcare professionals, and policy makers.

What other questions/areas of interest arise from other patients, friends or family?

Join the Group

All images taken from Unsplash

Categories
Media & Press Media - Audio

[MEDIA] Talking to #PremierRadio about #PremDac19 and Social Media Communities

I spoke to the Inspirational Breakfast team on Wednesday morning, and then this was broadcast Thursday morning. You can listen to my thoughts online.

Categories
Media & Press Media - Audio

[MEDIA] ‘We need to stop demonising online communities’, with @PremierRadio

‘Dr Lewis said the Church can model healthy and diverse communities, as they give us the opportunity to connect with people from all different perspectives and backgrounds, which we can then apply to our online conversations.

“I think one of the things that can happen with social media is you end up connecting with only the people who think like you and you have to make a real effort to do that differently. So actually, if you’re in a church with a wide range of ages, people who think differently politically, it can model a different way of doing this and having healthy debate.”‘

Read full article, or listen to the interview.

Categories
Media & Press Media - Audio

[MEDIA] What should happen to our online selves when we die? from @LifeSearch for @UCBNewsTeam

LifeSearch (a life insurance company) have posted the results of a new study that they have done, into how prepared people are in managing their digital assets/social media after death, and found that a large number of users want their data cleared automatically on death, whilst others want to hold onto e.g. e-books/music, and photographs for the benefit of others post death:

Currently, when a person passes away, loved ones face substantial paperwork to deactivate social profiles and mail accounts. Processes differ between sites and providers, but can include having to provide death certificates, sharing copies of ID, filling in forms and giving extensive information about the deceased –  and some will only work with immediate family.

The company has provided access to some basic guidance about how to manage digital assets after death which is quite useful. The story has also been covered by Sky News, which adds a bit of extra colour.

I spoke to UCB News about the story earlier:

*apologies to the UCB team and any listeners for the bings – my work email was up in webmail, and I thought that the noise of me closing it would be worse than what I hoped was just one email bing!

We looked at the story from a professional angle, how do we encourage people to think about how to use social/digital media well, and that includes thinking about what happens to them when we die (whether that be expected or not), and I mentioned that I’d been thinking about my funeral, and have started thinking about my digital assets, though I have some work to do in that area (I’m thinking a digital file that I give access to specific people for).

Further guides LifeSearch have offered are:

Categories
Media & Press Media - Audio

[MEDIA] Talking about Social Media Etiquette, etc with @BBC5Live

Yesterday evening I spoke to Adrian Goldberg about a variety of social media stories on BBC 5 Live (and was listening just before I went on, when they had a story about teenagers/social media which I’d like to relisten to – sounded like whoever it was was making a whole load of sense):

Story 1: Wedding Etiquette

  • Story in Tatler
  • My first thought before I read the story was respect what the bride/groom want in respect of social media, especially if they don’t want it shared, or a sharing delay. Some of my vicar friends have now made this a default question in planning.
  • In an age of ‘bridezillas’ thought it was nice to have a piece about how you might respect others, but found the article overall rather prescriptive, so would take it all with a pinch of salt!
  • Engagement: I love seeing someone’s big grin & ‘the ring’ in shot, but share what you want … Wary about all the ‘big proposals’ that are designed to be shared on Instagram. Marriage is a big commitment and not just about ‘the ring’ or ‘the day’, but people’s excitement is infectious! Take off the pressure to be cute/clever, and share as you are – and I’m quite happy if you say ‘thanks to everyone’ as you’ll probably get an overwhelming number of responses.
  • Wedding Planning: Most people use Pinterest. Certainly true that no one cares as much as you do, but you’ll probably know if you’re oversharing because engagement will decrease! Just be you – you can share bits of exercise if it helps encourage you, or move that to Strava (which is designed for that). Know your friends – what are they interested in, or do you set up a private group with just certain friends?
  • Hen Do: It recommends keeping this to WhatsApp – and I would definitely say it’s fine to talk about what’s OK to share … but if you share a lot, it’s very easy to scroll past once I feel I’ve seen enough.
  • Wedding Day: Again, depends on your friends, and if social media has played a big part in your journey together – then updating a status live at the reception or something may be a big deal! Others may encourage sharing whatever, some may ask you to share privately (e.g. via Dropbox), others to a wedding app, some might ask for a 24 hour delay – getting the vicar/celebrant to make this clear can be helpful if it’s not already been made clear in invites, etc. Wedding hashtag – I’d expect that to have been shared beforehand too – and made visible if you want people to use it! I go to a lot of church weddings, vows seen as a sacred moment so often people asked to wait til couple walking back down the aisle. If we know official photography going to be shared, then encourages people to sit back – and take more informal images at other points in the day.
  • Honeymoon: Can be over-spammed, but also your friends are likely to be happy that you’re having the holiday of a lifetime! I know people who are saving the BIG honeymoon for later – just watched a brilliant delayed honeymoon in the USA via Instagram – if you’re enjoying yourself share away. I watch Insta stories on fast-forward when they’re repetitive and memes would indicate I’m not the only one! A variation of this:

  • After the Wedding: Tatler encourages you to hold back on reposting, but I love a big collection of professional wedding pics, so again, it’s know your friends!
  • Related posts, giving some interesting stats on use, and the pressure to create an ‘Instaperfect’ wedding:

Story 2: Social Media and Burglaries

  • Story in Bristol Post
  • The police are advising people to avoid posting holidays on social media, as become a target, and invalidate your insurance
  • #DontMakeItEasy related (bigger) hashtag for campaign. Advises no holiday plans online, don’t leave bins out, set lights on timers
  • In January 2017 – Kim Kardashian robbed in Paris, said because she posted jewellery on social media, although later seen as an ‘inside job’
  • Technology now means more can be done remotely – such as heating, lighting, CCTV, doorbells – can all be managed from phone
  • Insurance companies can say it’s not ‘taking reasonable care’ – I need to check my policy documents.
  • Be wary of holiday countdowns – as 36% give away a future date, 40% check into specific locations on Facebook, 50% of houses are burgled when owners away.
  • Independent last year – noted that expensive belongings/holidays increase likelihood of being robbed. 1/12 Brits – been burgled after posting on social media – seen as ‘bragging’. ADT alarms said 78% of burglars use Facebook/Twitter to target properties (based on what data?).
  • In July 2017, John Terry was burgled whilst on a ski holiday – he had a large number of followers, obviously had valuable items, address known, home layout visible from previous posts, but footballers have previously been targeted whilst they are playing on pitch.
  • In December 2018, Ideal Home posted that 49% of burglars are known to the victim and track their habits (which I find more scary than randoms!) Notes that information can be collated from multiple platforms. Suggests – set posts to private, post when get home, disable GPS, don’t accept friend requests from unknowns.
  • Is it irritating to see people’s pictures – again it’s about knowing your friends – I get annoyed by over-curated collections! Share the REAL joy!
  • I live alone, have travelled a lot (in past) – but I have an alarm, timers, but more importantly I know my neighbours and keep them in the loop. My job means it’s very clear when I’m away – and I think insurance companies need to get with the 21st Century and understand how people actually use social media.

Story 3: Facebook User Numbers Down?

  • Story in Telegraph
  • MixPanel analytics indicated that dropped by 38% between June 2018 and July 2019 – talking about online interactions (when someone clicks on a web link (of interest to users), or an advert (how Facebook makes its money).
  • Facebook says there is a slow but steady rise in users in Europe, but in July 2018 – £95bn was wiped off Facebook market value.
  • Think about statistics – damn lies and statistics – e.g. in article can see numbers going up/down across the year – e.g. hugely up in January 2019, a big drop in July 2019  – wonder what is pushing/limiting engagement – e.g. New Year’s resolutions, hot weather, etc. Big drop post Cambridge Analytica – do have a number of friends who won’t use Facebook for ethical reasons…
  • Think about the growth of ‘dark social’ – information that happens on more private spaces such as Messenger/WhatsApp
  • Facebook in North America = reaching saturation (and wondering how many people have duplicate accounts despite that being against Facebook rules), so growth will be looking to developing countries. Not clear if both sets of stats include other Facebook owned platforms – Instagram, WhatsApp, etc.
  • MixPanel looking at InApp use only – people either spending less time or being more passive about engagement. Wondering if people save more intensive use for e.g. laptops?
  • Different advertising tactics? Less slots = price rise, or does it mean the platform itself is less appealing to advertisers?
  • Huge number of users for Instagram stories – this and WhatsApp – doesn’t really seem to be monetised yet… Younger users in particular seem to either not join Facebook, or use it for wider family rather than everyday use (wary about rolling up into a group – but see more on Instagram/WhatsApp/Tik-Tok).
  • Got no sense of methodologies for either study – and a lot of Facebook data is hidden behind closed doors.
  • Zuckerberg has said seeking to change algorithms – less on clickbait/viral videos – is this an ethical decision, or in response to legal challenges

Related post:

Ironically the next story was straight onto screentime, in response to this story in the Guardian.