Sarah, who’s behind the @WinchesterCity Twitter account, is always prompt and helpful in responding to Tweets. Last year I tried to report a dangerous path near me, uneven, with at least 2/4 lights not working, to fixmystreet. Because it’s a pedestrian walkway, rather than a road, they couldn’t get a GPS fix, so asked me to let me know the numbers on the posts… well, I can’t see them, as I only use that path in the dark, and it’s dark because half the lights don’t work… I tried to send an email describing which roads it was between, but this was a real case of ‘the computer says no’. WinchesterCity tried to help… the other week it’s was finally bright when I walked down (I’ll stop getting the bus now, so won’t walk past again)… so I have sent it back into the system…