This looks really interesting:
Why do trolls exist? How can such hostile online behaviour be understood intellectually, culturally and socially? Put another way: is the notorious Pedobear character “lulz” (hilarious) or an ambivalent tour guide through child pornography?
For her recent doctorate, communications scholar Whitney Phillips conducted an ethnography of these groups by entering the trolling subculture. Drawing on that research, This is Why We Can’t Have Nice Things considers whether trolling is a deviant subculture or a more universalised online practice. As is common in digital media studies, while Phillips argues for the generalisability of trolling attitudes and practices, her dataset is restricted to the US.
Her book, which will be useful for theorists of digital ethnography, considers the subcultural origins of trolling (2003-07), its golden years (2008-11) as well as a transitional period (2012-15). Phillips is concerned with “the self-identifying, subcultural troll”, drawing a distinction between these practices and simple online cyberbullying. Her challenge was to study this community but not to “replicate trolls’ racist, sexist, homophobic, and ableist output”, which prompts a wider intellectual question about how to create a space for researching social patterns that cause harm to others