This looks really interesting:
Why do trolls exist? How can such hostile online behaviour be understood intellectually, culturally and socially? Put another way: is the notorious Pedobear character “lulz” (hilarious) or an ambivalent tour guide through child pornography?
For her recent doctorate, communications scholar Whitney Phillips conducted an ethnography of these groups by entering the trolling subculture. Drawing on that research, This is Why We Can’t Have Nice Things considers whether trolling is a deviant subculture or a more universalised online practice. As is common in digital media studies, while Phillips argues for the generalisability of trolling attitudes and practices, her dataset is restricted to the US.
Her book, which will be useful for theorists of digital ethnography, considers the subcultural origins of trolling (2003-07), its golden years (2008-11) as well as a transitional period (2012-15). Phillips is concerned with “the self-identifying, subcultural troll”, drawing a distinction between these practices and simple online cyberbullying. Her challenge was to study this community but not to “replicate trolls’ racist, sexist, homophobic, and ableist output”, which prompts a wider intellectual question about how to create a space for researching social patterns that cause harm to others
Dr Bex Lewis is passionate about helping people engage with the digital world in a positive way, where she has more than 20 years’ experience. She is Senior Lecturer in Digital Marketing at Manchester Metropolitan University and Visiting Research Fellow at St John’s College, Durham University, with a particular interest in digital culture, persuasion and attitudinal change, especially how this affects the third sector, including faith organisations, and, after her breast cancer diagnosis in 2017, has started to research social media and cancer. Trained as a mass communications historian, she has written the original history of the poster Keep Calm and Carry On: The Truth Behind the Poster (Imperial War Museum, 2017), drawing upon her PhD research. She is Director of social media consultancy Digital Fingerprint, and author of Raising Children in a Digital Age: Enjoying the Best, Avoiding the Worst (Lion Hudson, 2014) as well as a number of book chapters, and regularly judges digital awards. She has a strong media presence, with her expertise featured in a wide range of publications and programmes, including national, international and specialist TV, radio and press, and can be found all over social media, typically as @drbexl.